Service Call

To schedule any Equipment Warranty or pool equipment service calls, you must do so through customer support with Pentair directly by calling 1-800-831-7133. They will require a copy of your contract. If you would like Ultra Custom to schedule, a $35.00 fee will apply.

All Ultra Custom Projects have a 1 year craftsmanship warranty. The various components such as but not limited to Pool Equipment, Grills and Fixtures, Pool Surfaces, Roofing material, paver and tiles all have warranties administered by the manufacturer. In some cases you will be required to work directly with the manufacturer. Work that is asked of Ultra Custom that falls outside of the Workmanship or Manufacture Warranty may be subject to charges of Labor and Materials.